In the heart of “Casta Diva” aria from “Norma” by Vincenzo Bellini, masterfully performed by Maria Callas, we are enveloped by the enchantment of her voice, transported into a realm of deep #emotions and reflections. It is a moment where one expects to be cradled by the #elegance and purity of art, immersed in the […]
Tag: CUSTOMER-CENTRIC MARKETING
Do humanistic business models exist?
In the labyrinth of contemporary business landscapes, a pressing question arises: do humanistic business models exist? Beyond quantitative metrics lies a realm where values intertwine with qualitative Key Performance Indicators (KPIs), crafting a narrative of significance and impact. The cultural zeitgeist, dominated by the egoistic allure of social media, has propelled individuals into a […]
Welcoming Kaizen: A Path to Continuous Improvement and Innovation
My initial exposure to the concept of KAIZEN (改善) took place in 1994, during my inaugural visit to Japan as a scholarship recipient from the Japanese Ministry of Foreign Affairs. It’s a notion that extends beyond the confines of mere corporate practice, diffusing throughout society at various levels. Kaizen represents a timeless approach to continuous […]